billing

Moving the “Back Office” to the “Front Office”

We Americans are not known for being exact in our language, in fact sometimes our use of a word contradicts […]

David Sumka / December 8, 2009

The thing most people don’t know about billing issues is that they rarely have anything to do with billing. Of

David Sumka / September 28, 2009

Why No One Buys Service Because of “Good Billing” but Will Cancel Service for “Bad Billing” When companies evaluate their