SHAREHOLDERS ARE DEMANDING that after years of unprecedented expansion telecom deliver the profits promised in their business plans. This demand comes at a time when customers are cutting back on their spending. In this environment, carriers are exploring all methods to reduce costs and focus scarce resources on growing revenue.
A new breed of centralized telecom exchange offers an alternative. Such an exchange uses business approaches, processes and systems modeled on those used in the financial markets and have the ability to replace the current cost-laden wholesale billing process and prevent disputes that add cost to an industry experiencing unprecedented margin pressure. Continue reading